GoBoat Freedom

Your order will typically be processed within 1 to 2 days. Please be aware that orders must be placed by 6 p.m. to be processed on the same day; any orders received after this time will be handled on the next business day. Delivery times for your order average between 4 to 7 days, with free shipping available for purchases over $200. Orders under $200 will incur a flat shipping fee of $15. Currently, we only ship within the United States, and international shipping is not an option at this time. The majority of our orders are shipped through third-party freight carriers, typically using 18-wheelers. If your order includes items shipped via freight carrier, we'll contact you to schedule a curbside delivery time. Please ensure that your phone number provided at checkout is accurate. Upon placing your order, you'll receive a confirmation email. This email serves to confirm receipt of your order by our system and approval of your credit card for the purchase. Your card will not be charged until the item is shipped, unless it's backordered and we need to reserve the item for you. Rest assured, as soon as we receive your order, we start processing it!

We strive to provide the most competitive prices online and are committed to offering you the best value. If you discover a lower price elsewhere, please inform us, and we'll beat it without hesitation. We want you to feel assured that you're receiving the best possible price for the product you're purchasing. Our 100% Price Match Guarantee is subject to the following conditions: Promotional offers such as rebates and buy one, get one free deals are excluded. The competing website cannot be a discount or auction platform (e.g., eBay). The competitor must be an Authorized Retailer of the item you've purchased. Price matching will consider the item price, sales tax, and shipping charges. Price matches are not applicable for exchange orders or replacements. Please be aware: Some exclusions may apply.

We've designed our return and refund process to be straightforward and convenient for you: Return Period: You have a 30-day window from the date of purchase to return items. Returns requested after this period cannot be accepted. Shipping Costs: If an item is damaged or incorrect, we cover the return shipping costs. However, if you're returning an item due to a change of mind, you'll be responsible for the shipping fees. Defective or Broken Items: If your item is defective or broken, notify us within 30 days. We'll assist you in returning it at no extra cost. Once received, we'll either replace the item or issue a full refund, including the original shipping charges. Change of Mind Returns: If you simply no longer want the item, you have 30 days to return it. You'll need to cover the return shipping fees. Ensure the item is unused and in its original packaging. Upon receipt, we'll refund the item's cost, deducting the shipping fees. Refunds: Once we receive and inspect the returned product, we'll notify you via email. Refunds will be processed within 7 business days to the original payment method. Please note that it may take additional time for your bank or card issuer to reflect the refund. If you encounter any issues or have questions regarding returns or refunds, don't hesitate to contact our friendly Customer Support team at support@theadventurepoint.com. Please note that restocking fees may apply in certain cases.