FAQ

**How soon will my order ship, and when can I expect delivery?**

Shipping times vary by brand, but orders usually ship on the same business day or within 1-2 days. Occasionally, unexpected delays can occur. Most deliveries arrive within 4-7 days, and if a product has longer shipping times, it will be noted on the product page. We aim to offer the fastest shipping and processing in the industry, along with excellent customer service.

**What payment methods do you accept?**

We accept Credit/Debit Cards (Visa, Mastercard, American Express, Discover), Apple Pay, and Google Pay.

**What is your return policy?**

We offer a 30-Day Money Back Guarantee on all products. Please check our 30-Day Return Policy located at the bottom of the page for more information.

**What is your cancellation policy?**

You can cancel any order for a full refund before it ships. To cancel, contact us immediately at support@theadventurepoint.com. Once the order ships, it will be subject to our 30-Day Return Policy.

**What if my product arrives damaged?**

Upon delivery, inspect the package for damage. If you see any issues, even with the box, note it when signing for delivery. If your product arrives damaged, send photos to support@theadventurepoint.com, and we’ll arrange a replacement or compensation.

**How do I place an order?**

To order online, click "Add To Cart" on the product page, then proceed to checkout and enter your shipping and billing information. For phone orders, call (833) 620-3511 for quick confirmation and processing.

**How will I know when my order ships?**

Once your order is placed, you'll receive a confirmation email with your billing and shipping details. After it ships, you will get another email with tracking information. If an item is out of stock, we’ll notify you within one business day.

**Will I receive an order confirmation via email?**

Yes, a confirmation email will be sent to the provided address after each order. We recommend saving this for your records.

**Do you charge sales tax?**

We do not charge sales tax, potentially saving you money compared to other sellers.

**Can I change my order?**

Yes, you can modify your order by emailing support@theadventurepoint.com before it ships. Any price differences will be adjusted. For immediate assistance, call (833) 620-3511.